Terms and Conditions

These terms and conditions apply to the use of this website and the Out Of Office space (the space). By using this website and the space you acknowledge that you are bound by them.

If you do not accept these terms and conditions, you must not use this website or the space.

In these terms and conditions: 

"You" means the person accessing or using this website and the space. "Your" has a corresponding meaning; and

"We" means Out Of Office Limited and our successors and assignees. "Our" and "us" has a corresponding meaning.


1. Changes to this website and the space

We may change any of the information on this website, including these terms and conditions, or the layout and/or fit out of the space, including the services we offer at any time.  

By continuing to use this website and/or the space after any changes have been made, you acknowledge that you will continue to be bound by these terms and conditions. 

If these changes significantly impact your prior booking of the space, we will make contact via your provided contact details as soon as possible to alert you of the changes and offer a full refund or alternative booking arrangement.  


2. General information 

This website’s content and the content provided within the space from us is for your information only – it is not advice. We will try to make sure that the information on this website, and in the space, is accurate and up-to-date, but we do not guarantee that the information we provide is reliable, accurate, or suitable for what you may want to use it for. 

Although we will try to keep this website and the space running smoothly, we do not warrant that the functions contained in this site and the space will always be uninterrupted or error free or that any defects will be corrected. 

You are responsible for refreshing your browser cache (the temporary storage area in memory on disk that holds the most recently downloaded web pages) to ensure that the page on our website you are viewing is up-to-date. 

To the maximum extent permitted by law, we disclaim and exclude all implied conditions or warranties. Before you rely or act on any of the information on this website or provided within the space from us, you should get professional advice.


3. Security

Information transmitted over the internet is inherently insecure. However, we have physical, electronic and managerial processes in place to protect the information we collect via our website, email or within the space.

All stored customer information on this website is protected with secure passwords, user log-ins and other security procedures.


4. Third parties

From time to time, third parties will be providing services and advice within the space. We are in no way affiliated with these third parties and do not take responsibility for the service, information and/or advice they provide. 

It is your responsibility to have a separate agreement detailing the understanding of scope and expectations with them. If the provision of their services or advice conflicts with our terms and conditions or privacy policy we reserve the right to cancel the booking and cease the session. We will not refund any fees. 

Our role as an agent of any third parties is limited to that of advertising and booking only. In the event that you book a third party via Out Of Office, we take no part in the formation of any agreement between you and any third party. 


5. Booking policy

When making a booking on this site, it is your responsibility to ensure that you are legally entitled to do so. The booking activity must be accurately represented and the activity must comply with our terms and conditions and privacy policy. 

We reserve the right to refuse or cancel a booking we do not feel complies with these terms. Any bookings we deem inappropriate, or in breach of these terms and conditions, will be canceled and we will not refund any fees. 

We do not accept responsibility for any inappropriate material discussed, displayed or mentioned in the space. You are responsible for remembering a booking has been made once it has been confirmed.

By confirming a booking for our space, either verbally, in writing or via our website, you are agreeing to pay the fees as outlined in the booking process on our website.


6. Exclusion of liability

You use this site and our space at your own risk. As such, you agree that, to the maximum extent permitted by law, any and all liability and responsibility of us to you or any other person under or in connection with these terms of use, or in connection with this site or the space (or any linked site or space), or the material on this site or in the space, or your use of or inability to use this site or the space, is excluded regardless of whether such liability arises in contract, tort (including negligence), equity, breach of statutory duty or otherwise. 

Our liability and responsibility is excluded in respect of any and all loss or damage, whether direct or indirect, including, without limitation, loss of profits, loss of data, loss of business or anticipated savings, general and special damages, and consequential and incidental loss.


7. Fees

All fees on this site are GST exclusive unless otherwise stated. We reserve the right to make any changes to the fees. The name that will appear on your statement will be Out Of Office Limited. 

Upon completion of a booking we will issue an invoice displaying the fees corresponding to that booking. This will be sent to the contact details supplied during the booking process. We expect payment of invoices by no later than the 20th of the month following receipt of the invoice. For late payment of invoices, we reserve the right to charge a late payment fee of 5% of the invoiced amount, per month, until the invoice is paid. All fees incurred by hiring a third party for debt collection will be charged in addition to the invoiced amount and late fees.


8. Intellectual property rights

We hold all copyright and other intellectual property rights in this website, in the space and for the Out Of Office brand. You may use the information on this website and reproduce it (electronically or in hard copy) for your personal use only. In all other circumstances, you must get written permission from us before you use, send or reproduce any of the information on this website.


9. Indemnity

You agree to release and indemnify us from and against all actions, claims, costs (including legal costs and expenses) losses, proceedings, damages, liabilities, or demands suffered or incurred by us arising out of or in connection with your failure to comply with these terms and conditions.


10. Privacy

You may access information contained within this site without providing personal information. Where you voluntarily provide personal information (for example, through online forms or email requests), we are required as a minimum to hold your personal information as directed under the Privacy Act 1993. The Privacy Act 1993 regulates us through the Privacy Principles as to how we collect, use, hold, disclose, access, correct, manage and dispose of your personal information. Some information, however, is automatically retrieved while visiting our site, such as site browsing patterns. Please be assured that in the event that any personal information is sourced we only use this information in aggregate form so that no effort is made to identify individual visitors. To view any personal information held by us, or if you have any concerns about personal information that we hold and wish to request its correction, please write to hello@outofoffice.co.nz.

Please view our Privacy Policy to find out more.


11. Governing law

This website and the space is governed by the laws of New Zealand. When you access this website and/or use the space, you submit to the exclusive jurisdiction of the New Zealand courts.


12. Refund Policy

Bookings may be cancelled or rescheduled up to five business days prior to the booking commencing. If the booking is cancelled or rescheduled within five business days of the booking’s commencement date, we reserve the right to not refund the booking. In the event this does occur, please contact Out Of Office at hello@outofoffice.co.nz to try organise an alternate arrangement.

No refund will be given once the booking commences, however if you feel you require a reversal due to special circumstances Out Of Office should be contacted at hello@outofoffice.co.nz.


13. Contact

Any comments or queries relating to the use of Out Of Office are welcomed and should be addressed to hello@outofoffice.co.nz.